Functionality

Digtrack.com provides all the functionality you will need to enhance the quality of your operation. Some of the prominent features include:

• Realtime Reception and monitoring of the tickets sent from the One Call Center
  
  
• Intuitive easy to learn and use Web Designed Graphical User Interface
  
  
• Automatic Positive Response to the excavator via fax and or IVR
  
  
• Web based utility for excavators to check status of tickets without calling you.
  
  
• Autoassignment of tickets to locators based on geography
  
  
• Numerous reports depicting productivity, compliance, jeopardy situations, trend analysis etc.
  
  
• Complete chronological audit trail for all events associated with the ticket
  
  
• Color coded list of incoming tickets to hilite emergencies, short notices, etc
  
  
• Distribution of tickets to field via email, fax, pager, handheld device.
  
  
• IVR and wireless handheld modules for realtime completion of tickets from the field.
  
  
• Map Integration to view location of digsite.
  
  

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