Tell me more about Digtrack.com

It's about time! Finally someone has developed a One Call Ticket Management System that simplifies everything. Digrack.com is delivered as a service over the Internet to enable utilities to effectively manage One Call Locate Requests online.

All that is required at your site is a web browser and an active connection to the Internet. There is no hardware to purchase and install. There is no upfront license fee for the software. There is no yearly maintenance contract. There is no upgrade charges. What there is, is a simple "pay as you go" charge for each ticket you receive. Under this model, what you pay is directly related to how much you use the software. Isn't that the way it should be? If you are unsatisfied with the service or performance, you can cancel at any time without a penalty.

Digtrack.com provides all the functionality to receive, dispatch, and track location requests from a One Call Center. The system is constantly monitored to ensure all tickets are being received. All the hardware is located at a fault tolerant site to ensure maximum uptime. Upon completion of a locate request, Digtrack.com automatically faxes a notification to the requesting party to let them know the status of the locate. Where applicable, a voice response module and email notification is also utilized to perform this function. Digtrack.com supports the use of handhelds units in the field via landline or wireless connection. This option will allow tickets to be downloaded to a locator in the field via a web clipping interface or dialup connection. This feature provides for the realtime completion of tickets while freeing up inside personnel. Numerous reports aid the user in determining locator productivity, jeopardy situations, compliance to the law, load leveling, forecasting and trending, etc. We also provide a means for excavators to check the status of a locate request by accessing a web page or 800 number.

All this functionality is presented to the user in a state of the art, ultra thin, web browser Interface. In other words, we provide all the tools you need to run your business. Users are freed up to do their job. With the support of a company like Bytronics behind the scenes, you are assured of a reliable solution to your One Call Ticket Management needs. We wrote the book on reliability in this industry and now we are providing it in a form everyone can benefit from. Further, we have partnered with industry titans like Sybase and Sun to ensure the application framework is rock solid.

If you are currently working with a contract locator, Digtrack.com can provide all the services needed to enable you to prescreen your tickets before they are sent to the contract locator for dispatch. Only send the tickets where there is a known conflict. This option will prevent costly dispatches of tickets that do not require a field visit. Used in this model, Digtrack.com will provide significant savings to your operation while providing a level of control over the contract locating process.

Take the test drive and see for yourself why Digtrack.com is the future for One Call Ticket Management. If you have questions, please feel free to check out our FAQ or contact us via email questions@digtrack.com Take the first step in taking control of your operation - register today!